FAQ

Your question other customer possibly Ye Wen, below is the question which the customer asks frequently, the shop in this reorganization reply.

1.Q: Your shoe is really or assumes?
A: I very affirmative tell you, is false. We knew that everything has not been authorized the shoe which after the brand company produces and sells is the false shoes. Our shoe is a generation of factory to obtain the superprofit, is authorized in the company plans other production the shoe. Has not been authorized, therefore is false .nike,adidas has the market protection, impossible by 200--300 Yuan sell its shoe, the new style are so, therefore on-line this price's shoe is the non-special counter channel. If the non-special counter does not buy the friend, on-line nike, adidas shoes did not need to look. The market so was complex is not simple " the genuine and fake " may say clearly, right? If is I buys shoes, I will choose these performance-to-price ratio Gao Er to have the design attractive product.

2.Q: Your shoe is the special counter quality goods?
A: our shoe is not the special counter goods, is the original factory shoes, is a generation of factory to obtain the superprofit, is authorized in the company plans other production the shoe.what difference the

3.Q: Original factory shoes and does the special counter sale's shoe have?
A: I explain, the shoe is identical factory production-runs, does not have the special counter check except the examination to be so strict, then fine outside, material. Design. The working procedure is the same, the price were many on the actual benefit.

4.Q: That on-line choose the shoe?
A: I introduced simply the brand shoe source of goods, hoped buys useful. Nike to your net not to have the official net shop, even if has allies the agency to walk the net to sell, price and entity without doubt. The overseas purchasing design are many, the price also has certain superiority, but such purchasing shop are extremely few. Imitates the shoes to divide into simply fine imitates with imitates two kinds high, the essence imitates wants the scaled height of burst to imitate approaches in the special counter sale shoe, the price fine imitates is higher than imitates high, imitates the shoes by the Guangdong Dongguan to be most inexpensive badly, must be one cent money one point goods .nike,adidas not own factory, by China, Vietnam, Indonesia's factory contract generation of labor, as a result of each kind of channel, these factories will flow out some shoes, will be named the original factory shoes. These shoe performance-to-price ratio is high, therefore obtains the numerous shoes friend favor.

5.Q: The material object and the picture have the difference?
A: Our picture is the material object photography, the guarantee is the same. The picture refugee has the chromatic aberration, before the purchase, asks you to confirm that clear purchases again. The picture and the material object disparity is unavoidable, is just like you to know that a person looked the first picture afterward again looked myself am same. The solution is the multi-direction shop owner understood you cared shoe detail. This at heart is confident.

6.How long time does it take for me to get my order once I place it?
Orders are processed daily. Your order will be processing with our warehouse or suppliers and you can expect your order to be delivered within 7-14 business days. Sometimes there can be slight delays due huge demands, holidays or?? slow customs processing, but your order will always be delivered,within one week.

6.Do you charge for shipping and sales tax?
No. There is no sales tax and all are shipped to you free of charge.

7.How do I track my order?
Most orders can be tracked by going tohttp://www.parcelforce.com .Once you placed orders here,you will get an email noticing Order confirmation with tracking number r.And tracking numbers could be trackable online in 48hours later.Please contact us via email if you need further tracking assistance.

8.What is your return Policy ?
We are committed to your complete satisfaction . You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. If returning items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.

9.How long is delivery?
Delivery usually takes about a week to ten days but customers usually receive their order in about a week.If your order exceeds this time then please contact us and we will chase things up for you.

10.Why I could not use my master card to order?
We mainly accept Paypal,VISA Card,Master Card,Western Union(8% more discount),MoneyGrame.(Note:when u make payment by CC,you have to pay some fees for currency convert that charged by your bank , while ,we do not charge any extra cost) And when you pay through nps,it only can accept visa card.If you pay through Gspay and Ctopay,the visa card and master card can both be used.But they are a little different.If you choose one kind of credit card through Ctopay payment,you could not return to choose the other kind of credit card.But the Gspay can.

If you have questions on a product or service, you can click Llive Help for live chat,Or contact with us by Email :sales@af1world.com.
How can I be certain that my order has been received?

Upon completion of your order, Bestgolfs will send you an order confirmation e-mail specifying the products and quantities ordered, Total price, and shipping address to your designated email address. Please note that this can only occur if the email address you submitted upon registration is still active.
Please contact with us within 6 hours after you submitted your order If you want to change it !